STORE POLICY
CUSTOMER CARE
At Faded Dispensary, customer satisfaction is our top priority. We strive to provide an experience with every interaction, ensuring that your needs are met and exceeded. Our dedicated team is here to listen, assist, and resolve any concerns you may have. Your feedback is invaluable in helping us our services and maintain the highest standards.
PRICE MATCHING AND LOYALTY POINTS
Welcome to our Price Matching and Loyalty Points section! For every dollar you spend, you'll earn 1 loyalty point, which equals 5 cents in rewards; this equates to roughly 5% back on your purchases.
We also offer price matching on items found at other stores, provided you have proof. Please note that price matching is at our discretion and is not guaranteed. Thank you for choosing us!
RETURNS AND EXCHANGES
Our Returns and Exchanges policy is designed to ensure your satisfaction. If you're not completely happy with your purchase, you can return or exchange it within 24 hours of receiving your order. Please ensure the items are in their original condition and packaging. For further details on the process, feel free to reach out to our customer service team.
PAYMENT METHODS
Faded Dispensary currently only accepts CASH in store with an ATM on site.
For mail order and delivery payments area accepted via ETRANSFER only.